Partner FAQ

A Template is a ready‑to‑sell product framework that combines verified partners (hotel, clinic, wellness, activities, transport) into a complete, market‑ready experience. Agencies use Templates to sell instantly.Providers use Templates to be included in products that agencies promote year‑round. A Template is not a package, not a booking, and not a seasonal campaign.It is a product architecture.

Templates solve the biggest problem in tourism and medical/wellness travel: • Agencies don’t have time to build new products • Providers don’t have access to distribution • Markets move too fast for custom development Templates give both sides a ready, structured, compliant, and scalable product that can be sold immediately.

Providers gain: • A permanent position in a product sold by agencies • Inclusion in multiple Templates and verticals • Access to new markets and new customer segments • Year‑round visibility in agency catalogs • Zero operational burden (no allotments, no guarantees) • Sales only when they have availability • Verified positioning inside a premium ecosystem Templates turn your service into a sellable product, not just a listing.

Agencies gain: • Fully structured, ready‑to‑sell products • Verified partners (no risk, no scouting) • Professional itineraries, modules, and pricing logic • Faster time‑to‑market • Access to new verticals (medical, wellness, boutique…) • Unlimited sales potential with 100% margin control • A scalable product portfolio without development costs Templates save agencies months of work and open new revenue streams instantly.

No. Templates guarantee positioning, not sales. Providers are guaranteed: • inclusion in the Template • visibility in the vertical • presence in agency catalogs • access to distribution Agencies are guaranteed: • access to all Template structures • verified partners • ready‑to‑sell products Sales depend on market demand, pricing, and agency performance.

The Template continues to function normally. Each Template slot has: • CORE partners • FLEX partners • optional EXCLUSIVE partners When one provider is full, agencies simply switch to another provider in the same slot. This ensures: • no interruptions • no product downtime • no operational risk • no dependency on a single provider Providers only receive bookings when they have availability.

Yes. A provider can be included in multiple Templates and multiple verticals simultaneously. This increases: • exposure • distribution • sales opportunities • market reach Templates are modular — one provider can fit into many product structures.

A Vertical is a thematic product ecosystem, such as: • Medical Tourism • Wellness & Spa • Boutique Experiences • Corporate Retreats • Gastronomy & Wine • Outdoor & Adventure Each vertical contains: • multiple Templates • multiple partners • multiple destinations • multiple modules • multiple customer segments Agencies purchase access to verticals through AVA (Agency Vertical Access).

Because AVA is a license, not a product. It gives agencies: • access to all Templates in the vertical • access to all partners • access to all updates • access to all new Templates added during the year • access to all new modules and destinations • the right to sell the vertical under their own brand It is a symbolic fee that filters for professional agencies and ensures ecosystem quality.

No. Agencies keep 100% of their margin. Visit Mundus does not charge: • commissions • booking fees • percentages • hidden costs The only cost is the annual AVA license.

Yes. Templates are modular. Agencies can: • replace partners • add their own partners • adjust pricing • customize itineraries • combine modules • create their own branded versions Templates are a foundation, not a limitation.

Only if a provider purchases an EXCLUSIVE slot. Otherwise, Templates include multiple partners per slot to ensure stability and year‑round operability.

Agencies automatically receive: • new modules • new partners • new destinations • new itineraries • new product versions Providers automatically gain: • more exposure • more distribution • more sales opportunities No additional cost for either side.

Because they are: • modular • scalable • evergreen • multi‑partner • multi‑market • instantly sellable • easy to update • easy to distribute Templates are product infrastructure, not one‑off packages.

No. This is a product ecosystem. Marketplaces list providers. Templates create products that agencies can sell immediately.

No. We do not handle bookings, payments, or commissions. Agencies and providers work directly with each other.

No. Agencies are independent. Templates simply give them products, not obligations.

Because they receive: • permanent positioning • inclusion in Templates • access to distribution • year‑round visibility • multi‑vertical exposure • product integration • partner verification • content inclusion • operational support Slot fees fund the product development, not the sales.

Because: • Providers get distribution • Agencies get products • Customers get experiences • Visit Mundus gets a stable ecosystem It is a three‑way symbiosis.