Question 1

What exactly is a Template?

Accepted Answer

A Template is a ready‑to‑sell product framework that combines verified partners (hotel, clinic, wellness, activities, transport) into a complete, market‑ready experience.

Agencies use Templates to sell instantly.Providers use Templates to be included in products that agencies promote year‑round.

A Template is not a package, not a booking, and not a seasonal campaign.It is a product architecture.

Question 2

Why are Templates created?

Accepted Answer

Templates solve the biggest problem in tourism and medical/wellness travel:
 • Agencies don’t have time to build new products
 • Providers don’t have access to distribution
 • Markets move too fast for custom development

Templates give both sides a ready, structured, compliant, and scalable product that can be sold immediately.

Question 3

What do Providers gain by being in a Template?

Accepted Answer

Providers gain:
 • A permanent position in a product sold by agencies
 • Inclusion in multiple Templates and verticals
 • Access to new markets and new customer segments
 • Year‑round visibility in agency catalogs
 • Zero operational burden (no allotments, no guarantees)
 • Sales only when they have availability
 • Verified positioning inside a premium ecosystem

Templates turn your service into a sellable product, not just a listing.

Question 4

What do Agencies gain by using Templates?

Accepted Answer

Agencies gain:
 • Fully structured, ready‑to‑sell products
 • Verified partners (no risk, no scouting)
 • Professional itineraries, modules, and pricing logic
 • Faster time‑to‑market
 • Access to new verticals (medical, wellness, boutique…)
 • Unlimited sales potential with 100% margin control
 • A scalable product portfolio without development costs

Templates save agencies months of work and open new revenue streams instantly.

Question 5

Do Templates guarantee sales?

Accepted Answer

No. Templates guarantee positioning, not sales.

Providers are guaranteed:
 • inclusion in the Template
 • visibility in the vertical
 • presence in agency catalogs
 • access to distribution

Agencies are guaranteed:
 • access to all Template structures
 • verified partners
 • ready‑to‑sell products

Sales depend on market demand, pricing, and agency performance.

Question 6

What happens when a Provider is fully booked?

Accepted Answer

The Template continues to function normally.
Each Template slot has:
 • CORE partners
 • FLEX partners
 • optional EXCLUSIVE partners

When one provider is full, agencies simply switch to another provider in the same slot. This ensures:
 • no interruptions
 • no product downtime
 • no operational risk
 • no dependency on a single provider

Providers only receive bookings when they have availability.

Question 7

Can a Provider appear in multiple Templates?

Accepted Answer

Yes. A provider can be included in multiple Templates and multiple verticals simultaneously.
This increases:
 • exposure
 • distribution
 • sales opportunities
 • market reach

Templates are modular — one provider can fit into many product structures.

Question 8

What is a Vertical?

Accepted Answer

A Vertical is a thematic product ecosystem, such as:
 • Medical Tourism
 • Wellness & Spa
 • Boutique Experiences
 • Corporate Retreats
 • Gastronomy & Wine
 • Outdoor & Adventure

Each vertical contains:
 • multiple Templates
 • multiple partners
 • multiple destinations
 • multiple modules
 • multiple customer segments

Agencies purchase access to verticals through AVA (Agency Vertical Access).

Question 9

Why do Agencies pay 290 € per vertical per year?

Accepted Answer

Because AVA is a license, not a product.
It gives agencies:
 • access to all Templates in the vertical
 • access to all partners
 • access to all updates
 • access to all new Templates added during the year
 • access to all new modules and destinations
 • the right to sell the vertical under their own brand

It is a symbolic fee that filters for professional agencies and ensures ecosystem quality.

Question 10

Do Agencies pay commissions or percentages?

Accepted Answer

No.
Agencies keep 100% of their margin. Visit Mundus does not charge:
 • commissions
 • booking fees
 • percentages
 • hidden costs

The only cost is the annual AVA license.

Question 11

Can Agencies use their own partners inside a Template?

Accepted Answer

Yes. Templates are modular.
Agencies can:
 • replace partners
 • add their own partners
 • adjust pricing
 • customize itineraries
 • combine modules
 • create their own branded versions

Templates are a foundation, not a limitation.

Question 12

Are Templates exclusive?

Accepted Answer

Only if a provider purchases an EXCLUSIVE slot. Otherwise, Templates include multiple partners per slot to ensure stability and year‑round operability.

Question 13

What happens if a Template expands?

Accepted Answer

Agencies automatically receive:
 • new modules
 • new partners
 • new destinations
 • new itineraries
 • new product versions

Providers automatically gain:
 • more exposure
 • more distribution
 • more sales opportunities

No additional cost for either side.

Question 14

Why do Templates work better than traditional packages?

Accepted Answer

Because they are:
 • modular
 • scalable
 • evergreen
 • multi‑partner
 • multi‑market
 • instantly sellable
 • easy to update
 • easy to distribute

Templates are product infrastructure, not one‑off packages.

Question 15

Is this a marketplace?

Accepted Answer

No. This is a product ecosystem.
Marketplaces list providers. Templates create products that agencies can sell immediately.

Question 16

Is this a booking platform?

Accepted Answer

No. We do not handle bookings, payments, or commissions.
Agencies and providers work directly with each other.

Question 17

Is this a franchise?

Accepted Answer

No. Agencies are independent. Templates simply give them products, not obligations.

Question 18

Why do Providers pay annual slot fees?

Accepted Answer

Because they receive:
 • permanent positioning
 • inclusion in Templates
 • access to distribution
 • year‑round visibility
 • multi‑vertical exposure
 • product integration
 • partner verification
 • content inclusion
 • operational support

Slot fees fund the product development, not the sales.

Question 19

Why do Templates benefit both sides equally?

Accepted Answer

Because:
 • Providers get distribution
 • Agencies get products
 • Customers get experiences
 • Visit Mundus gets a stable ecosystem

It is a three‑way symbiosis.

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